NLP & AI Chatbots
Intelligent conversational interfaces powered by natural language processing.
Key Capabilities
70%
Query resolution rate
24/7
Availability
50%
Lower support costs
40%
Improvement in NPS
What We Do
1. Commercial AI
1. Commercial AI
1. Commercial AI
Sales operations agent
Market access agent
Marketing Intelligence Agent
Market Affairs agent
Problem Addressed
Customer and employee interactions require human intervention at scale. Organizations need AI-powered conversational interfaces that scale engagement.
Where It Fits
Customer and employee layer enhancing HCP, patient, and employee experiences.
Key Capabilities
1. Commercial AI
1. Commercial AI
1. Commercial AI
Sales operations agent
Market access agent
Marketing Intelligence Agent
Market Affairs agent
Conversational AI
LLM-powered chatbots with natural language understanding.
Multi-Channel Deployment
Deploy across web, mobile, voice, and messaging platforms.
Knowledge Integration
Connect to knowledge bases and enterprise systems for accurate responses.
Regulatory Compliance
MLR-compliant content handling for medical and promotional use cases.
Analytics & Insights
Conversation analytics revealing customer needs and pain points.
Human Handoff
Seamless escalation for human agents when needed.
How Clients Engage
1. Commercial AI
1. Commercial AI
1. Commercial AI
Sales operations agent
Market access agent
Marketing Intelligence Agent
Market Affairs agent
Assess
Evaluate current state and identify opportunities
1
Design
Architect solutions tailored to your needs
2
Implement
Execute with proven methodologies and best practices
3
Scale
Optimize and expand for enterprise-wide impact
4
Our Solutions
We accelerate the delivery of therapies to patients through Gen AI enhanced industry solutions
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Blogs
Insights & Resources
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