Infrastructure Management

Infrastructure Management

Shift your business to digital, the Agile, smart way!

Businesses need to go digital and now, we help enterprises maximize their automation, resource provisioning, and application development capabilities with our proven solution expertise.

Agilisium brings you the following offerings in Agile DevOps:

  1. Cloud services
  2. Mobile services
  3. Robotic process automation
  4. Advanced analytics

The Agilisium Advantage

Agilisium is positioned to deliver full-value to the organizations subscribing to their Network Operations Centre (NOC) services (Fully Managed and Turnkey), which in turn will create valuable cycles for the customer’s staffs / resources by removing daily/routine tasks. The benefits include:

  • Reduced business disruptions due to IT failures
  • Improved systems availability to support business operations
  • Consolidated orchestration of several IT components (applications and infrastructure)
  • Reduced downtimes caused by infrastructure failures
  • Decreased adverse impacts such as loss of revenues due to reputation threats

How we do it?

Agilisium offers unique 24×7 coverage with enhanced Level 2 support. We also help you to plan, deploy and operate your core systems infrastructure. Our key service offerings include:

  • 24X7 L1/L2 remediation coverage using ITIL framework
  • Receive, acknowledge and process events
  • Pager or email alerts
  • Incident management
  • Request management
  • L3 collaboration on problem resolution

Every offering is governed by SLAs meeting the business priorities, such as:

  • Response time for acknowledging emails and pager alerts
  • Hold time on calls initiated to NOCs
  • Notification time
  • Resolution time

Key Differentiators

  • 15 years of leadership experience in the infrastructure domain
  • Proven expertise in end-to-end management of critical, IT infrastructure (on premise and cloud)
  • Highly flexible, customizable support services with a variety of choices on locations

Get in touch to make your data smart

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