Shift your business to digital, the Agile, smart way!
Businesses need to go digital and now, we help enterprises maximize their automation, resource provisioning, and application development capabilities with our proven solution expertise.
Agilisium brings you the following offerings in Agile DevOps:
Robotic process automation
The Agilisium Advantage
Agilisium is positioned to deliver full-value to the organizations subscribing to their Network Operations Centre (NOC) services (Fully Managed and Turnkey), which in turn will create valuable cycles for the customer’s staffs / resources by removing daily/routine tasks. The benefits include:
Reduced business disruptions due to IT failures
Improved systems availability to support business operations
Consolidated orchestration of several IT components (applications and infrastructure)
Reduced downtimes caused by infrastructure failures
Decreased adverse impacts such as loss of revenues due to reputation threats
How we do it?
Agilisium offers unique 24×7 coverage with enhanced Level 2 support. We also help you to plan, deploy and operate your core systems infrastructure. Our key service offerings include:
24X7 L1/L2 remediation coverage using ITIL framework
Receive, acknowledge and process events
Pager or email alerts
L3 collaboration on problem resolution
Every offering is governed by SLAs meeting the business priorities, such as:
Response time for acknowledging emails and pager alerts
Hold time on calls initiated to NOCs
15 years of leadership experience in the infrastructure domain
Proven expertise in end-to-end management of critical, IT infrastructure (on premise and cloud)
Highly flexible, customizable support services with a variety of choices on locations